Visitor Line Support

e&’s Visitor line is exclusively designed by e& for visitors travelling to the UAE. Read all the FAQs related to the service here.

The Visitor Line is a new prepaid pack from e&, exclusively designed for the visitors travelling to the UAE. Whether you are on a business trip, a tourist, a job seeker or just visiting family, the Visitor Line gets you connected immediately with a rich pack selection of your choice. You can enjoy benefits that suit your needs from:

  • Data + Wi-Fi pack (recommended for visitors on business)
  • Voice and SMS pack (recommended for family/leisure visitors)
  • Data, Voice, SMS pack (recommended for the leisure/business visitor)

All visitors/recurring visitors to the UAE ages 18 and above 

At the time of purchasing your line, you will need to choose a Visitor plan to instantly connect with your friends and family back home during your stay.
The packs are valid for 24 hours, 48 hours, 7 days, 14 days, and 28 days. They can be purchased multiple times and are available to re-purchase at the same price.
The Visitor Line validity is the same validity as your VISA upon arrival. You can migrate your Visitor Line to Wasel Prepaid, our main Pay-as-You-Go line, or to Postpaid, by visiting any e& outlet and presenting your new Emirates ID to fulfil the TDRA registration rules.
To subscribe, recharge, check balance and buy voice and data packs, dial *101# or download the e& UAE app.

You can recharge your Visitor Line using any of the following methods; which are available across more than 10,000 outlets across the UAE:

e& UAE app; using your credit card
Dialling *101# and following the menu
eRecharge - any denomination; minimum from AED 5
Recharge cards – available in denominations of 25, 50, 100, 200 and 500
eVoucher – available in denominations of 25, 50, 100, 200 and 500
e& payment machines at over 1000 locations
To check your current balance - use e& UAE app, dial *121# or *101# and follow the menu, or call 121.

The Visitor Line is valid for the same duration as your visa, with a maximum of 90 days.

Yes, you will easily be able to enjoy roaming services, but while roaming, the visitor packs will not be available. You will need to recharge your line and the standard roaming tariff will apply.

Recharge

Take care of yours bills & recharge quickly - no login required!

 

Mobile registration renewal

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Prepaid Addons

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